/**
 * ReplyBridge Public Styles
 */

/* CSS Variables */
:root {
    --replybridge-primary: #2196f3;
    --replybridge-secondary: #4caf50;
    --replybridge-danger: #f44336;
    --replybridge-warning: #ff9800;
    --replybridge-info: #00bcd4;
    --replybridge-text: #333;
    --replybridge-text-light: #666;
    --replybridge-border: #ddd;
    --replybridge-background: #f5f5f5;
    --replybridge-white: #fff;
    --replybridge-radius: 4px;
    --replybridge-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}

/* Form Container */
.replybridge-form-container,
.replybridge-lookup-container {
    max-width: 800px;
    margin: 0 auto;
    padding: 20px;
}

.replybridge-form-title,
.replybridge-lookup-title {
    margin-bottom: 30px;
    color: var(--replybridge-text);
    font-size: 24px;
    font-weight: 600;
}

/* Form Styles */
.replybridge-form {
    background: #ffffff !important;
    padding: 30px;
    border-radius: var(--replybridge-radius);
    box-shadow: var(--replybridge-shadow);
}

.replybridge-portal-form {
    background: #ffffff !important;
}

.replybridge-form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
    margin-bottom: 20px;
}

.replybridge-form-group {
    margin-bottom: 20px;
}

.replybridge-form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 500;
    color: var(--replybridge-text);
}

.replybridge-form-group .required {
    color: var(--replybridge-danger);
    font-weight: bold;
}

.replybridge-form-group input[type="text"],
.replybridge-form-group input[type="email"],
.replybridge-form-group input[type="tel"],
.replybridge-form-group input[type="number"],
.replybridge-form-group input[type="url"],
.replybridge-form-group select,
.replybridge-form-group textarea {
    width: 100%;
    padding: 10px 15px;
    border: 1px solid var(--replybridge-border);
    border-radius: var(--replybridge-radius);
    font-size: 16px;
    line-height: 1.5;
    color: var(--replybridge-text);
    background-color: var(--replybridge-white);
    transition: border-color 0.3s ease;
}

.replybridge-form-group input:focus,
.replybridge-form-group select:focus,
.replybridge-form-group textarea:focus {
    outline: none;
    border-color: var(--replybridge-primary);
    box-shadow: 0 0 0 3px rgba(33, 150, 243, 0.1);
}

.replybridge-form-group input[readonly],
.replybridge-form-group select[disabled] {
    background-color: var(--replybridge-background);
    cursor: not-allowed;
    opacity: 0.7;
}

.replybridge-form-group textarea {
    resize: vertical;
    min-height: 120px;
}

/* Error States */
.replybridge-form-group input.replybridge-error,
.replybridge-form-group select.replybridge-error,
.replybridge-form-group textarea.replybridge-error {
    border-color: var(--replybridge-danger);
}

.replybridge-field-description {
    display: block;
    margin-top: 5px;
    font-size: 14px;
    color: var(--replybridge-text-light);
}

/* File Upload */
.replybridge-form-group input[type="file"] {
    padding: 8px;
    background: var(--replybridge-background);
    border: 2px dashed var(--replybridge-border);
    cursor: pointer;
}

.replybridge-file-preview {
    margin-top: 10px;
}

.replybridge-file-preview ul {
    list-style: none;
    padding: 0;
    margin: 0;
}

.replybridge-file-preview li {
    display: inline-flex;
    align-items: center;
    background: var(--replybridge-background);
    padding: 5px 10px;
    margin: 5px 5px 5px 0;
    border-radius: var(--replybridge-radius);
    font-size: 14px;
}

.replybridge-remove-file {
    background: none;
    border: none;
    color: var(--replybridge-danger);
    cursor: pointer;
    font-size: 18px;
    font-weight: bold;
    margin-left: 10px;
    padding: 0 5px;
}

/* GDPR Consent */
.replybridge-gdpr-consent {
    background: var(--replybridge-background);
    padding: 15px;
    border-radius: var(--replybridge-radius);
    margin: 20px 0;
}

.replybridge-gdpr-consent label {
    display: flex;
    align-items: flex-start;
    font-weight: normal;
    cursor: pointer;
}

.replybridge-gdpr-consent input[type="checkbox"] {
    margin-right: 10px;
    margin-top: 3px;
}

/* Submit Button */
.replybridge-submit-group {
    display: flex;
    align-items: center;
    gap: 20px;
    margin-top: 30px;
}

.replybridge-submit-button,
.replybridge-button {
    display: inline-block;
    padding: 12px 30px;
    background-color: var(--replybridge-primary);
    color: var(--replybridge-white);
    border: none;
    border-radius: var(--replybridge-radius);
    font-size: 16px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.3s ease;
    text-decoration: none;
    text-align: center;
}

.replybridge-submit-button:hover,
.replybridge-button:hover {
    background-color: var(--replybridge-primary-hover, #1976d2);
    transform: translateY(-2px);
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.15);
}

.replybridge-submit-button:disabled,
.replybridge-button:disabled {
    opacity: 0.5;
    cursor: not-allowed;
    transform: none;
}

.replybridge-button-primary {
    background-color: var(--replybridge-primary);
}

.replybridge-button-secondary {
    background-color: var(--replybridge-secondary);
}

/* Loading Spinner */
.replybridge-loading {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    color: var(--replybridge-text-light);
}

.replybridge-spinner {
    display: inline-block;
    width: 20px;
    height: 20px;
    border: 3px solid var(--replybridge-background);
    border-top-color: var(--replybridge-primary);
    border-radius: 50%;
    animation: replybridge-spin 1s linear infinite;
}

@keyframes replybridge-spin {
    to { transform: rotate(360deg); }
}

/* Messages */
.replybridge-message {
    padding: 15px 20px;
    margin-bottom: 20px;
    border-radius: var(--replybridge-radius);
    display: flex;
    align-items: flex-start;
    gap: 15px;
}

.replybridge-message .dashicons {
    font-size: 24px;
    width: 24px;
    height: 24px;
    flex-shrink: 0;
}

.replybridge-message-success {
    background-color: #d4edda;
    border: 1px solid #c3e6cb;
    color: #155724;
}

.replybridge-message-error {
    background-color: #f8d7da;
    border: 1px solid #f5c6cb;
    color: #721c24;
}

.replybridge-message-info {
    background-color: #d1ecf1;
    border: 1px solid #bee5eb;
    color: #0c5460;
}

.replybridge-message-warning {
    background-color: #fff3cd;
    border: 1px solid #ffeaa7;
    color: #856404;
}

.replybridge-error-message {
    background: var(--replybridge-danger);
    color: var(--replybridge-white);
    padding: 15px;
    border-radius: var(--replybridge-radius);
    margin-bottom: 20px;
}

.replybridge-error-message ul {
    margin: 10px 0 0 20px;
    padding: 0;
}

/* Lookup Form */
.replybridge-lookup-form {
    background: var(--replybridge-white);
    padding: 30px;
    border-radius: var(--replybridge-radius);
    box-shadow: var(--replybridge-shadow);
}

.replybridge-input-group {
    display: flex;
    gap: 10px;
}

.replybridge-input-group input {
    flex: 1;
}

.replybridge-lookup-button {
    padding: 10px 30px;
    white-space: nowrap;
}

/* Ticket Results */
.replybridge-tickets-results {
    margin-top: 30px;
}

.replybridge-ticket-result {
    background: var(--replybridge-white);
    border: 1px solid var(--replybridge-border);
    border-radius: var(--replybridge-radius);
    margin-bottom: 20px;
    overflow: hidden;
}

.replybridge-ticket-header {
    padding: 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 20px;
}

.replybridge-ticket-info h4 {
    margin: 0 0 10px 0;
    color: var(--replybridge-text);
}

.replybridge-ticket-number {
    color: var(--replybridge-text-light);
    font-size: 14px;
    font-weight: normal;
}

.replybridge-ticket-meta {
    display: flex;
    gap: 15px;
    flex-wrap: wrap;
    font-size: 14px;
    color: var(--replybridge-text-light);
}

.replybridge-ticket-actions {
    display: flex;
    gap: 10px;
}

/* Status Badges */
.replybridge-status {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 500;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.replybridge-status-open {
    background-color: #e3f2fd;
    color: #1976d2;
}

.replybridge-status-pending {
    background-color: #fff3e0;
    color: #f57c00;
}

.replybridge-status-in_progress,
.replybridge-status-in-progress {
    background-color: #f3e5f5;
    color: #7b1fa2;
}

.replybridge-status-resolved {
    background-color: #e8f5e9;
    color: #388e3c;
}

.replybridge-status-closed {
    background-color: #eceff1;
    color: #455a64;
}

/* Messages Display */
.replybridge-ticket-messages {
    background: var(--replybridge-background);
    padding: 20px;
    border-top: 1px solid var(--replybridge-border);
}

.replybridge-message-item {
    background: var(--replybridge-white);
    border-radius: var(--replybridge-radius);
    padding: 15px;
    margin-bottom: 15px;
}

.replybridge-message-customer {
    border-left: 4px solid var(--replybridge-primary);
}

.replybridge-message-admin {
    border-left: 4px solid var(--replybridge-secondary);
    background: #f8f9fa;
}

.replybridge-message-system {
    border-left: 4px solid var(--replybridge-text-light);
    background: var(--replybridge-background);
    font-style: italic;
}

.replybridge-message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
}

.replybridge-message-time {
    font-size: 12px;
    color: var(--replybridge-text-light);
}

.replybridge-message-content {
    line-height: 1.6;
    color: var(--replybridge-text);
}

.replybridge-message-attachments {
    margin-top: 10px;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.replybridge-attachment {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 5px 10px;
    background: var(--replybridge-background);
    border: 1px solid var(--replybridge-border);
    border-radius: var(--replybridge-radius);
    font-size: 14px;
    color: var(--replybridge-text);
    text-decoration: none;
    transition: all 0.3s ease;
}

.replybridge-attachment:hover {
    background: var(--replybridge-primary);
    color: var(--replybridge-white);
    border-color: var(--replybridge-primary);
}

/* Reply Notice */
.replybridge-reply-notice {
    background: var(--replybridge-info);
    color: var(--replybridge-white);
    padding: 15px;
    border-radius: var(--replybridge-radius);
    margin-bottom: 20px;
}

/* Character Counter */
.replybridge-char-counter {
    text-align: right;
    font-size: 12px;
    color: var(--replybridge-text-light);
    margin-top: 5px;
}

.replybridge-char-counter.warning {
    color: var(--replybridge-warning);
    font-weight: bold;
}

/* Custom Message */
.replybridge-custom-message {
    background: #f0f7ff;
    border: 1px solid #b3d9ff;
    padding: 20px;
    border-radius: var(--replybridge-radius);
    margin-top: 20px;
}

/* Copy Button */
.replybridge-copy-ticket {
    background: none;
    border: 1px solid var(--replybridge-border);
    padding: 5px 10px;
    border-radius: var(--replybridge-radius);
    cursor: pointer;
    font-size: 14px;
    transition: all 0.3s ease;
}

.replybridge-copy-ticket:hover {
    background: var(--replybridge-primary);
    color: var(--replybridge-white);
    border-color: var(--replybridge-primary);
}

/* Responsive Design */
@media (max-width: 768px) {
    .replybridge-form-container,
    .replybridge-lookup-container {
        padding: 10px;
    }
    
    .replybridge-form {
        padding: 20px;
    }
    
    .replybridge-form-row {
        grid-template-columns: 1fr;
    }
    
    .replybridge-ticket-header {
        flex-direction: column;
        align-items: flex-start;
    }
    
    .replybridge-ticket-actions {
        width: 100%;
    }
    
    .replybridge-ticket-actions .replybridge-button {
        flex: 1;
        text-align: center;
    }
    
    .replybridge-input-group {
        flex-direction: column;
    }
    
    .replybridge-submit-group {
        flex-direction: column;
        width: 100%;
    }
    
    .replybridge-submit-button {
        width: 100%;
    }
}

@media (max-width: 480px) {
    .replybridge-form-title,
    .replybridge-lookup-title {
        font-size: 20px;
    }
    
    .replybridge-form {
        padding: 15px;
    }
    
    .replybridge-ticket-meta {
        flex-direction: column;
        gap: 5px;
    }
}

/* Print Styles */
@media print {
    .replybridge-button,
    .replybridge-submit-button,
    .replybridge-toggle-messages,
    .replybridge-form {
        display: none !important;
    }
    
    .replybridge-ticket-messages {
        display: block !important;
        border: none;
        padding: 0;
    }
    
    .replybridge-message-item {
        border: 1px solid #000;
        margin-bottom: 10px;
    }
}

/* Accessibility */
.replybridge-form *:focus,
.replybridge-lookup-form *:focus {
    outline: 2px solid var(--replybridge-primary);
    outline-offset: 2px;
}

.replybridge-form label,
.replybridge-lookup-form label {
    cursor: pointer;
}

/* High Contrast Mode */
@media (prefers-contrast: high) {
    :root {
        --replybridge-primary: #0056b3;
        --replybridge-secondary: #28a745;
        --replybridge-danger: #dc3545;
        --replybridge-border: #000;
    }
    
    .replybridge-form,
    .replybridge-lookup-form,
    .replybridge-ticket-result {
        border: 2px solid #000;
    }
}

/* Dark Mode Support */
/* Dark mode styles removed - handled inline in templates */

/* Unified Portal Styles */
.replybridge-portal-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 20px;
}

.replybridge-portal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 30px;
    padding-bottom: 20px;
    border-bottom: 2px solid var(--replybridge-border);
}

.replybridge-portal-header h2 {
    margin: 0;
    color: var(--replybridge-text);
    font-size: 28px;
}

.replybridge-back-link {
    color: var(--replybridge-primary);
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    margin-bottom: 20px;
    font-size: 14px;
}

.replybridge-back-link:hover {
    text-decoration: underline;
}

/* Portal Dashboard */
.replybridge-portal-dashboard {
    background: var(--replybridge-white);
    border-radius: var(--replybridge-radius);
    box-shadow: var(--replybridge-shadow);
    padding: 30px;
}

/* Empty State */
.replybridge-empty-state {
    text-align: center;
    padding: 60px 20px;
    color: var(--replybridge-text-light);
}

.replybridge-empty-state p {
    font-size: 18px;
    margin-bottom: 20px;
}

.replybridge-create-ticket-link {
    color: var(--replybridge-primary);
    text-decoration: none;
    font-weight: 600;
}

.replybridge-create-ticket-link:hover {
    text-decoration: underline;
}

/* Tickets Table */
.replybridge-portal-tickets {
    overflow-x: auto;
}

.replybridge-tickets-table {
    width: 100%;
    border-collapse: collapse;
    margin-top: 20px;
}

.replybridge-tickets-table th,
.replybridge-tickets-table td {
    padding: 12px 15px;
    text-align: left;
    border-bottom: 1px solid var(--replybridge-border);
}

.replybridge-tickets-table th {
    background: var(--replybridge-background);
    font-weight: 600;
    color: var(--replybridge-text);
}

.replybridge-tickets-table tr:hover {
    background: #f9f9f9;
}

.replybridge-status {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 500;
    text-transform: uppercase;
}

.replybridge-status-open {
    background: #e3f2fd;
    color: #1976d2;
}

.replybridge-status-pending {
    background: #fff3e0;
    color: #f57c00;
}

.replybridge-status-in_progress {
    background: #f3e5f5;
    color: #7b1fa2;
}

.replybridge-status-resolved {
    background: #e8f5e9;
    color: #388e3c;
}

.replybridge-status-closed {
    background: #f5f5f5;
    color: #616161;
}

/* Portal Form Container */
.replybridge-portal-form-container {
    margin-top: 30px;
    background: var(--replybridge-white);
    border-radius: var(--replybridge-radius);
    box-shadow: var(--replybridge-shadow);
    padding: 30px;
}

.replybridge-portal-form-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
}

.replybridge-portal-form-header h3 {
    margin: 0;
    color: var(--replybridge-text);
}

.replybridge-close-form {
    background: none;
    border: none;
    font-size: 24px;
    cursor: pointer;
    color: var(--replybridge-text-light);
    padding: 0;
    width: 30px;
    height: 30px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.replybridge-close-form:hover {
    color: var(--replybridge-text);
}

/* Portal Form */
.replybridge-portal-form .replybridge-form-field {
    margin-bottom: 20px;
}

.replybridge-portal-form label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--replybridge-text);
}

.replybridge-portal-form input[type="text"],
.replybridge-portal-form input[type="email"],
.replybridge-portal-form input[type="tel"],
.replybridge-portal-form select,
.replybridge-portal-form textarea {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid var(--replybridge-border);
    border-radius: var(--replybridge-radius);
    font-size: 15px;
    transition: border-color 0.3s;
}

.replybridge-portal-form input[type="text"]:focus,
.replybridge-portal-form input[type="email"]:focus,
.replybridge-portal-form input[type="tel"]:focus,
.replybridge-portal-form select:focus,
.replybridge-portal-form textarea:focus {
    outline: none;
    border-color: var(--replybridge-primary);
}

.replybridge-portal-form input[readonly] {
    background: var(--replybridge-background);
    cursor: not-allowed;
}

.replybridge-form-row-half {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
}

/* Portal Thread */
.replybridge-portal-thread {
    background: var(--replybridge-white);
    border-radius: var(--replybridge-radius);
    box-shadow: var(--replybridge-shadow);
    padding: 30px;
}

.replybridge-thread-container {
    max-width: 900px;
    margin: 0 auto;
}

.replybridge-ticket-info {
    background: var(--replybridge-background);
    padding: 20px;
    border-radius: var(--replybridge-radius);
    margin-bottom: 30px;
}

.replybridge-ticket-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 20px;
    margin-bottom: 15px;
}

.replybridge-meta-item {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
}

.replybridge-ticket-subject {
    margin: 0;
    font-size: 20px;
    color: var(--replybridge-text);
}

/* Messages */
.replybridge-messages {
    margin-bottom: 30px;
}

.replybridge-message {
    background: var(--replybridge-background);
    padding: 20px;
    border-radius: var(--replybridge-radius);
    margin-bottom: 20px;
}

.replybridge-message-admin {
    background: #e3f2fd;
    border-left: 4px solid var(--replybridge-primary);
}

.replybridge-message-customer {
    background: var(--replybridge-white);
    border: 1px solid var(--replybridge-border);
}

.replybridge-message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 12px;
}

.replybridge-message-author {
    font-weight: 600;
    color: var(--replybridge-text);
}

.replybridge-message-date {
    font-size: 13px;
    color: var(--replybridge-text-light);
}

.replybridge-message-content {
    color: var(--replybridge-text);
    line-height: 1.6;
}

.replybridge-message-content p:last-child {
    margin-bottom: 0;
}

.replybridge-message-attachments {
    margin-top: 15px;
    padding-top: 15px;
    border-top: 1px solid var(--replybridge-border);
}

.replybridge-attachment-link {
    display: inline-block;
    margin-right: 15px;
    color: var(--replybridge-primary);
    text-decoration: none;
}

.replybridge-attachment-link:hover {
    text-decoration: underline;
}

/* Reply Form */
.replybridge-reply-form {
    background: var(--replybridge-background);
    padding: 25px;
    border-radius: var(--replybridge-radius);
}

.replybridge-reply-form h4 {
    margin: 0 0 20px;
    color: var(--replybridge-text);
}

/* Notices */
.replybridge-notice {
    padding: 15px 20px;
    border-radius: var(--replybridge-radius);
    margin-bottom: 20px;
}

.replybridge-notice p {
    margin: 0;
}

.replybridge-notice-success {
    background: #e8f5e9;
    color: #2e7d32;
    border: 1px solid #c8e6c9;
}

.replybridge-notice-error {
    background: #ffebee;
    color: #c62828;
    border: 1px solid #ffcdd2;
}

.replybridge-notice-info {
    background: #e3f2fd;
    color: #1565c0;
    border: 1px solid #bbdefb;
}

/* Responsive */
@media (max-width: 768px) {
    .replybridge-portal-container {
        padding: 15px;
    }
    
    .replybridge-portal-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 15px;
    }
    
    .replybridge-portal-dashboard,
    .replybridge-portal-thread,
    .replybridge-portal-form-container {
        padding: 20px;
    }
    
    .replybridge-form-row-half {
        grid-template-columns: 1fr;
    }
    
    .replybridge-tickets-table {
        font-size: 14px;
    }
    
    .replybridge-tickets-table th,
    .replybridge-tickets-table td {
        padding: 8px 10px;
    }
    
    .replybridge-meta-item {
        flex-basis: 100%;
    }
    
    .replybridge-message-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 5px;
    }
}