Disclaimer

Prices, specifications, and terms of offers are subject to change without notice. Errors on ArsenalPC.com are unintentional and ArsenalPC shall not be held responsible for typographical, photographic, or technical errors or omissions relating to pricing, copy, photography, or application. We will make every effort to ensure the accuracy of the information published on our Website and advertisements, and we will make corrections as quickly as possible once errors are made known to us.

General Sales Terms

Payment Terms

An order is not binding upon ArsenalPC until it is accepted by ArsenalPC. ArsenalPC must receive payment in full before it will accept and process an order. Payment for Product(s) ordered is due prior to shipment. You agree to pay the amount(s) due as specified on the invoice. For any past-due sums, should collection proceedings be instituted, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater, plus all reasonable costs of collection.

Accepted Payment Methods

ArsenalPC accepts the following methods of payment for purchases made on ArsenalPC.com:

• PayPal
• Credit and Debit Cards (Visa, MasterCard, American Express, Discover), processed via WooCommerce Payments or a similar secure third-party processor.
• Digital Wallets (such as Apple Pay, Google Pay), where available and processed via WooCommerce Payments or a similar secure third-party processor.

We currently do not accept international credit cards directly for orders placed via telephone (though they may be processable via PayPal or other integrated gateways online) or checks by telephone.

Currency

All payments made on or through ArsenalPC.com are made in U.S. Dollars (USD). Any credits or refunds will also be made in USD. ArsenalPC will not perform any currency conversions prior to any charges or credits.

Payment Processing

All payments made on or through ArsenalPC.com are independently processed through secure third-party payment service providers (e.g., PayPal, Stripe for WooCommerce Payments). Therefore, ArsenalPC does not directly collect or store your full payment card information (such as full credit card numbers or CVV codes) but receives notification once a payment has been successfully completed. You agree to provide current, complete, and accurate purchase and account information for all purchases made on ArsenalPC.com. If a payment fails or is refused by the third-party payment processor or your card issuer, ArsenalPC shall be under no obligation to fulfill the order.

Taxes, Duties, and Customs

For orders shipped within the United States, the total price of your order will include any applicable state and local sales tax based on the shipping address and the sales tax rate in effect at the time of purchase. Tax exemption claims must be supported by valid tax-exempt certificates provided at the time of purchase; resale certificates may not apply to all purchases. ArsenalPC is not responsible for any other levies or fees imposed by any taxing authority beyond the sales tax collected at the point of purchase for U.S. orders. For any orders shipped outside the U.S. continental territory (if offered), any applicable import duties, taxes, customs fees, and brokerage fees are the Customer’s sole responsibility and will typically be due upon or after border processing by the destination country’s authorities or the shipping carrier.

Shipping Charges

Your total cost for purchase of any Product will include shipping and handling charges as shown on the ArsenalPC invoice and selected by you at checkout.

Order Verification & Fraud Prevention

In an effort to mitigate online fraud, ArsenalPC may utilize services that provide risk scoring and risk data related to online transactions. If an order is flagged as high risk, your order may be cancelled, or we may contact you (typically via the email address provided with your order) to request additional information or an alternative form of payment to continue processing your order. ArsenalPC reserves the right to cancel any order suspected of fraud. We appreciate your understanding in these efforts to maintain a secure shopping environment.

Pricing Policy

Our most current pricing is posted on our Website. Prices and promotions are subject to change without notice. Special offers or sale prices are valid only for the period stated and cannot be applied retroactively; the order must be placed within the offer period. Prices are generally non-negotiable. Please refer to our Terms & Conditions for further details on pricing accuracy.

Order Changes and Modifications

You may request a change to your order, provided your order has not yet entered advanced stages of processing or shipping. Please note that changes (e.g., component selection in a custom build, shipping address) may result in processing delays and/or price adjustments, and may require re-approval. Please contact us immediately via our Contact Page if you need to request a change, including your order number.

Order Cancellations

You may request a cancellation of your order, provided your order has not already shipped. If a request for cancellation is received after an order has shipped, it will be treated as a return and will be subject to our Shipping & Returns Policy. If an order for a custom-built PC is cancelled after assembly has begun, or if an order for a product with personalized elements is cancelled, a restocking fee may apply, as detailed in our Terms & Conditions. Initiating a bank chargeback to cancel your order is strongly discouraged and may delay the resolution process.

Purchases May Not Be Resold Or Exported

Your purchase is for your own use, not for resale, export, re-export, or transfer in violation of U.S. export control laws and regulations. You are responsible for compliance with all applicable export laws. Products may not be sold, leased, or transferred to restricted countries, restricted end-users, or for restricted end-uses according to these laws.

Money-Back Satisfaction Guarantee

ArsenalPC may offer a limited money-back satisfaction guarantee on certain new computer systems purchased directly from ArsenalPC.com, as detailed in our Warranty Policy or our Shipping & Returns Policy. Please refer to those documents and your sales invoice for applicability, duration, and specific conditions, including exclusions (such as shipping/handling fees, opened software, custom/personalized items) and requirements for return condition.

Warranties

ArsenalPC computer systems and other Products purchased directly from ArsenalPC.com are covered by the applicable Warranty Policy statement, the terms of which are incorporated herein by reference. Different warranty terms may apply to new desktop systems versus refurbished systems (if offered). Please refer to the specific warranty information provided on our Website and with your Product documentation.

Additional warranties or service plans may be available at the time of purchase; please refer to your cart, product specifications, and invoice to determine which warranty coverage has been selected for your order.

For peripherals, components sold individually, monitors, or other “gear store” items not manufactured by ArsenalPC as a complete system, these products are typically covered by their respective original manufacturer’s warranties. Please refer to the individual manufacturer’s warranty documentation for details.

Warranty Service & System Integrator Clarification

ArsenalPC, as a system integrator, warrants its assembled computer systems and their parts to the original purchaser against defects in materials or workmanship for the period specified in the applicable Warranty Policy from the original date of invoice. During this period, ArsenalPC will repair or replace defective parts with new or reconditioned parts at ArsenalPC’s option, generally without charge for parts (though other charges may apply as per the warranty terms). All original parts replaced by ArsenalPC or its authorized service centers become the property of ArsenalPC. You are responsible for payment, at current rates, for any service or repair outside the scope of the limited warranty.

Products sold by ArsenalPC, including individual components within an ArsenalPC system, are manufactured by various third parties. These components may be covered by each respective manufacturer’s warranty, service, and support policy, potentially beyond the length or scope of ArsenalPC’s system warranty. ArsenalPC assigns and passes through to the Customer any warranty of the component manufacturer where possible, and Customer acknowledges that for component-specific issues beyond ArsenalPC’s system warranty, recourse may be primarily against the component manufacturer under such warranties.

Disclaimer Of General Warranties

EXCEPT AS EXPRESSLY SET FORTH IN THE APPLICABLE ARSENALPC WARRANTY POLICY, ARSENALPC MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO ANY PRODUCT, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION. ARSENALPC MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO ANY OTHER MANUFACTURER’S PRODUCT OR DOCUMENTATION, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION, EXCEPT AS PASSED THROUGH FROM THE MANUFACTURER.

Product Information and Performance

Although measures are taken to ensure the information on our Website and advertisements is as timely and accurate as possible, ArsenalPC assumes no responsibility for the complete accuracy of such information or its relevance to a specific use or application. Actual performance of Products may vary based upon many factors including system hardware, software design or configuration, and system use patterns, and may be less than stated. Actual Products may differ slightly in appearance from images shown due to component revisions, lighting, or other factors. Specifications are subject to change without notice.

Limitation of Liability

IN ALL CIRCUMSTANCES, ARSENALPC’S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. ARSENALPC SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. ARSENALPC SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OF DATA, OR PUNITIVE, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT ARSENALPC IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Shipping; Title and Risk of Loss

ArsenalPC will arrange for shipment of ordered Product(s) to the Customer. Title to the Product(s) (except software) and risk of loss passes to the Customer upon ArsenalPC’s delivery of the Product(s) to the shipping carrier (F.O.B. Shipping Point). ArsenalPC reserves a purchase money security interest in the Product(s) until its receipt of the full amount due. The Customer agrees to allow ArsenalPC to sign appropriate documents on the Customer’s behalf to permit ArsenalPC to protect its purchase money security interest, if necessary. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. The Customer agrees to be bound by any software license agreement once the seal on the package is broken or once the software is registered or installed. ArsenalPC will advise the Customer of estimated shipping dates, but ArsenalPC will, under no circumstances, be responsible for delays in delivery and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state, or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes or carrier delays.

Governing Law and Jurisdiction

Any dispute arising out of or related to this Agreement or the sales transaction between ArsenalPC and Customer shall be governed by the laws of the State of Ohio, United States, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this Agreement shall not be governed by the United Nations Convention on the International Sale of Goods. ArsenalPC and Customer consent to the exclusive jurisdiction and the venue of the State and Federal Courts located in Cuyahoga County or Lake County, Ohio, to resolve any dispute between them related hereto, and the parties waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against ArsenalPC that is more than one year after the date of the applicable invoice or the accrual of the cause of action.

Entire Agreement

This Purchase Agreement, together with ArsenalPC’s Terms & Conditions, Warranty Policy statements, Shipping & Returns Policy, Privacy Policy, the Customer’s sales invoice, and any other supplemental terms and conditions referenced herein or on the Website respecting the Products ordered by Customer, constitute the complete and exclusive agreement between ArsenalPC and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between ArsenalPC and Customer relating to the subject Products. This Agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.