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ArsenalPC Terms & Conditions
Last Updated: May 22, 2025
Welcome to ArsenalPC.com (“Website”). ArsenalPC (“We,” “Us,” or “Our”) provides this Website, including all information, tools, and services available from this site, and the products for sale herein to you, the user (“Customer,” “You,” or “Your”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Please read these Terms & Conditions carefully. They contain important information about your rights and obligations, as well as limitations and exclusions that may apply to you when visiting our Website and purchasing our products. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.Supplemental Terms and Agreements
Your use of the Website and purchase of products are also governed by the following policies, which are incorporated herein by reference:- Purchase Agreement (Governing sales transactions)
- Warranty Policy (Covering new desktop computers and other products as applicable)
- Privacy Policy (Describing how we collect, use, and share your personal information)
- Shipping & Returns Policy (Details on shipping and product returns)
Customer Acknowledgment and Agreement
By placing an order for products or services from ArsenalPC.com, you affirm that you have read, understood, and agree to be bound by these Terms & Conditions, our Purchase Agreement, our Privacy Policy, our Warranty Policy, and our Shipping & Returns Policy, all of which constitute the entire agreement between you and ArsenalPC regarding your purchase. You acknowledge that you will have the opportunity to review these terms and policies during the checkout process, typically by checking a box indicating your acceptance before completing your purchase. Your completion of a purchase signifies your binding acceptance of these terms.Purchase Agreement
Every time you make a purchase on the Website, your purchase will be subject to the terms outlined in our Purchase Agreement and these Terms & Conditions.Disclaimer
Prices, specifications, and terms of offers are subject to change without notice. ArsenalPC is not responsible for typographical, photographic, or technical errors or omissions relating to pricing, copy, or other information on the Website. We strive to ensure the accuracy of the information published and will correct errors as quickly as possible once they are identified.General Conditions
We reserve the right to refuse service or sale of products to anyone for any reason at any time. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.Payment Methods
We accept the following methods of payment for purchases made on ArsenalPC.com:- PayPal: A secure and widely used online payment system.
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- Digital Wallets: For a faster checkout experience, we support digital wallets such as Apple Pay and Google Pay, where available.
Order Verification & Fraud Prevention
To protect our customers, ArsenalPC may employ fraud prevention measures and reserves the right to verify orders or request additional information before an order is processed. If an order is suspected of being fraudulent or poses a high risk, it may be cancelled, or we may ask for an alternative form of payment or identity verification. We appreciate your understanding in these efforts to maintain a secure shopping environment.Pricing Policy
Our most current pricing is posted on our Website. Prices and promotions are subject to change without notice. Special offers or sale prices are valid only for the period stated and cannot be applied retroactively. Prices are non-negotiable. While we make every effort to ensure accuracy, some items on our Website may occasionally be priced incorrectly. If a product is listed at an incorrect price due to a typographical, photographical, or technical error, or an error in pricing information received from our suppliers, ArsenalPC reserves the right to refuse or cancel any orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your payment processed.Order Changes and Cancellations
You may request a change to or cancellation of your order, provided it has not yet entered the advanced stages of processing or shipping. Please contact us immediately via our Contact Page with your order number. Please note that changes to an order (e.g., component selection in a custom build, shipping address) may result in processing delays and/or price adjustments. If an order for a custom-built PC is cancelled after assembly has begun, or if an order for a product with personalized elements is cancelled, a restocking fee may apply. If a cancellation request is received after an order has shipped, it will be treated as a return, subject to our Shipping & Returns Policy.Processing and Shipping
Processing Time: Estimated processing times for orders (e.g., for custom PC builds, prebuilt systems, or accessories) may be indicated on product pages or at checkout. These are estimates and not guarantees. Processing times can vary based on factors such as component availability, order volume, payment verification, and customization complexity. Orders are typically processed on business days (Monday-Friday, excluding holidays). Shipping: Shipping methods, estimated delivery times, and costs will be presented at checkout. ArsenalPC is not responsible for shipping delays caused by the carrier, weather conditions, or other circumstances beyond our direct control. It is the Customer’s responsibility to provide an accurate and complete shipping address. Risk of loss and title for items purchased pass to you upon our delivery to the carrier. Please refer to our Shipping & Returns Policy for more details.Order Status
We will endeavor to keep you informed of your order’s progress via email notifications. Once your order has shipped, a tracking number will typically be provided. You may also be able to view your order status by logging into your account on our Website, if applicable.User Accounts
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form. ArsenalPC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.Affiliate Program Terms
These terms and conditions (“Affiliate Terms”) govern your participation in the ArsenalPC Affiliate Program. By applying to and participating in the program, you agree to be bound by these Affiliate Terms, in addition to the general Terms & Conditions of ArsenalPC.com.1. Program Eligibility & Application
To be eligible for the ArsenalPC Affiliate Program, applicants must meet the criteria outlined on our Affiliates Page, including maintaining an active content presence (website, YouTube channel, social media) focused on gaming or technology, and meeting minimum traffic/follower requirements. ArsenalPC reserves the right to approve or reject any application at its sole discretion. We may also terminate participation in the program at any time, for any reason.2. Commission Structure & Payouts
- Commission Rate: Affiliates earn a commission of up to 5% on qualifying sales generated through their unique tracking links. The specific commission rate may vary based on product category or promotional campaigns, as communicated by ArsenalPC.
- Cookie Duration: A 30-day cookie window applies. Commissions are attributed to the last affiliate link clicked by a customer within this 30-day period.
- Qualifying Sales: Commissions are earned only on completed sales that are not returned, canceled, or subject to chargebacks. Sales for which a refund is issued or an order is canceled prior to shipment will not be eligible for commission.
- Payouts: Payments are processed monthly on a Net 30 basis (approximately 30 days after the end of the month in which the commission was earned). A minimum payout threshold (e.g., $50 USD) may apply; if earnings do not meet this threshold, they will roll over to the next payment cycle. Payments are typically made via PayPal or bank transfer, as agreed upon during enrollment. Affiliates are responsible for any fees associated with receiving payouts (e.g., PayPal fees, bank transfer fees) and for all applicable taxes on earned commissions.
3. Tracking & Reporting
Affiliates will be provided with unique tracking links to monitor clicks, conversions, and earnings. While ArsenalPC provides data for commission calculation, affiliates are encouraged to use their own analytics tools (e.g., Google Analytics) to track performance of their promotional efforts. ArsenalPC is not responsible for any tracking discrepancies arising from browser settings, ad blockers, or other technical issues beyond our control.4. Promotional Guidelines & Conduct
- Honest Representation: Affiliates must promote ArsenalPC products and services truthfully and accurately. Misleading claims, false advertising, or unethical marketing practices are strictly prohibited.
- FTC Disclosure: Affiliates must clearly and conspicuously disclose their affiliate relationship with ArsenalPC in all promotional content, in accordance with the Federal Trade Commission (FTC) guidelines. This includes, but is not limited to, social media posts, videos, blog articles, and email marketing.
- Brand Standards: Affiliates must maintain the professional image and brand standards of ArsenalPC. Content should be appropriate, respectful, and align with the gaming/tech community ethos.
- Prohibited Activities: Affiliates are prohibited from:
- Using any form of spamming (email, forum, social media, etc.).
- Bidding on ArsenalPC brand terms or variations in paid search campaigns.
- Using malware, adware, or other deceptive software.
- Engaging in self-referrals (purchasing through one’s own link for commission).
- Employing any illegal or unethical methods to generate sales.
5. Intellectual Property
Affiliates are granted a non-exclusive, non-transferable, revocable license to use ArsenalPC’s trademarks, logos, and provided promotional materials solely for the purpose of promoting ArsenalPC products within the scope of the affiliate program. Affiliates may not alter, modify, or misrepresent ArsenalPC’s intellectual property. All intellectual property rights remain with ArsenalPC.6. Termination
ArsenalPC reserves the right to terminate an affiliate’s participation in the program at any time, with or without cause, by providing written notice. Reasons for termination may include, but are not limited to, violation of these Affiliate Terms, fraudulent activity, or inactivity. Upon termination, any outstanding commissions will be paid, provided they meet the minimum payout threshold and are not associated with fraudulent activity. All rights granted to the affiliate will immediately cease.7. Disclaimer of Liability (Affiliates)
ArsenalPC makes no express or implied warranties or representations with respect to the Affiliate Program or an affiliate’s potential to earn income from the program. ArsenalPC shall not be liable for any indirect, special, incidental, or consequential damages (including loss of revenue, profits, or data) arising in connection with this program, even if we have been advised of the possibility of such damages. Our aggregate liability arising with respect to the program will not exceed the total commission fees paid or payable to the affiliate under this Agreement in the preceding 12 months.8. Indemnification (Affiliates)
You agree to indemnify, defend, and hold harmless ArsenalPC, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your participation in the Affiliate Program, including but not limited to any breach of these Affiliate Terms, misuse of ArsenalPC’s intellectual property, or any claims arising from your promotional activities.Purchases May Not Be Resold Or Exported
Your purchase is for your own use, not for resale, export, re-export, or transfer in violation of U.S. export control laws and regulations. You are responsible for compliance with all applicable export laws.Affiliate Program Terms
These terms and conditions (“Affiliate Terms”) govern your participation in the ArsenalPC Affiliate Program. By applying to and participating in the program, you agree to be bound by these Affiliate Terms, in addition to the general Terms & Conditions of ArsenalPC.com.1. Program Eligibility & Application
To be eligible for the ArsenalPC Affiliate Program, applicants must meet the criteria outlined on our Affiliates Page, including maintaining an active content presence (website, YouTube channel, social media) focused on gaming or technology, and meeting minimum traffic/follower requirements. ArsenalPC reserves the right to approve or reject any application at its sole discretion. We may also terminate participation in the program at any time, for any reason.2. Commission Structure & Payouts
- Commission Rate: Affiliates earn a commission of up to 5% on qualifying sales generated through their unique tracking links. The specific commission rate may vary based on product category or promotional campaigns, as communicated by ArsenalPC.
- Cookie Duration: A 30-day cookie window applies. Commissions are attributed to the last affiliate link clicked by a customer within this 30-day period.
- Qualifying Sales: Commissions are earned only on completed sales that are not returned, canceled, or subject to chargebacks. Sales for which a refund is issued or an order is canceled prior to shipment will not be eligible for commission.
- Payouts: Payments are processed monthly on a Net 30 basis (approximately 30 days after the end of the month in which the commission was earned). A minimum payout threshold (e.g., $50 USD) may apply; if earnings do not meet this threshold, they will roll over to the next payment cycle. Payments are typically made via PayPal or bank transfer, as agreed upon during enrollment. Affiliates are responsible for any fees associated with receiving payouts (e.g., PayPal fees, bank transfer fees) and for all applicable taxes on earned commissions.
3. Tracking & Reporting
Affiliates will be provided with unique tracking links to monitor clicks, conversions, and earnings. While ArsenalPC provides data for commission calculation, affiliates are encouraged to use their own analytics tools (e.g., Google Analytics) to track performance of their promotional efforts. ArsenalPC is not responsible for any tracking discrepancies arising from browser settings, ad blockers, or other technical issues beyond our control.4. Promotional Guidelines & Conduct
- Honest Representation: Affiliates must promote ArsenalPC products and services truthfully and accurately. Misleading claims, false advertising, or unethical marketing practices are strictly prohibited.
- FTC Disclosure: Affiliates must clearly and conspicuously disclose their affiliate relationship with ArsenalPC in all promotional content, in accordance with the Federal Trade Commission (FTC) guidelines. This includes, but is not limited to, social media posts, videos, blog articles, and email marketing.
- Brand Standards: Affiliates must maintain the professional image and brand standards of ArsenalPC. Content should be appropriate, respectful, and align with the gaming/tech community ethos.
- Prohibited Activities: Affiliates are prohibited from:
- Using any form of spamming (email, forum, social media, etc.).
- Bidding on ArsenalPC brand terms or variations in paid search campaigns.
- Using malware, adware, or other deceptive software.
- Engaging in self-referrals (purchasing through one’s own link for commission).
- Employing any illegal or unethical methods to generate sales.
5. Intellectual Property
Affiliates are granted a non-exclusive, non-transferable, revocable license to use ArsenalPC’s trademarks, logos, and provided promotional materials solely for the purpose of promoting ArsenalPC products within the scope of the affiliate program. Affiliates may not alter, modify, or misrepresent ArsenalPC’s intellectual property. All intellectual property rights remain with ArsenalPC.6. Termination
ArsenalPC reserves the right to terminate an affiliate’s participation in the program at any time, with or without cause, by providing written notice. Reasons for termination may include, but are not limited to, violation of these Affiliate Terms, fraudulent activity, or inactivity. Upon termination, any outstanding commissions will be paid, provided they meet the minimum payout threshold and are not associated with fraudulent activity. All rights granted to the affiliate will immediately cease.7. Disclaimer of Liability (Affiliates)
ArsenalPC makes no express or implied warranties or representations with respect to the Affiliate Program or an affiliate’s potential to earn income from the program. ArsenalPC shall not be liable for any indirect, special, incidental, or consequential damages (including loss of revenue, profits, or data) arising in connection with this program, even if we have been advised of the possibility of such damages. Our aggregate liability arising with respect to the program will not exceed the total commission fees paid or payable to the affiliate under this Agreement in the preceding 12 months.8. Indemnification (Affiliates)
You agree to indemnify, defend, and hold harmless ArsenalPC, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your participation in the Affiliate Program, including but not limited to any breach of these Affiliate Terms, misuse of ArsenalPC’s intellectual property, or any claims arising from your promotional activities.Warranty Service
Products sold by ArsenalPC are covered by our Warranty Policy. Please review this policy for detailed information on warranty coverage, exclusions, and procedures for obtaining warranty service.Disclaimer of Warranties; Limitation of Liability
EXCEPT AS EXPRESSLY SET FORTH IN OUR WARRANTY POLICY, ARSENALPC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE WEBSITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE WEBSITE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE. IN NO CASE SHALL ARSENALPC, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW, OR TO THE PURCHASE PRICE OF THE PRODUCT IN QUESTION, WHICHEVER IS LESS.Product Information and Performance
ArsenalPC sells custom-built computer systems, prebuilt computer systems, computer components, and other gaming gear and accessories. We take measures to ensure the information on our Website and advertisements is as timely and accurate as possible. However, ArsenalPC assumes no responsibility for the complete accuracy of such information or its relevance to a specific use or application. Actual performance of products may vary based upon many factors including system hardware, software design or configuration, and system use patterns. Actual products may differ slightly in appearance from images shown due to component revisions, lighting, or other factors. Specifications are subject to change without notice.Governing Law and Jurisdiction
Any dispute arising out of or related to these Terms & Conditions or the sales transaction between ArsenalPC and Customer shall be governed by the laws of the State of Ohio, United States, without regard to its conflicts of law rules. ArsenalPC and Customer consent to the exclusive jurisdiction and the venue of the State and Federal Courts located in Cuyahoga County or Lake County, Ohio, to resolve any dispute between them related hereto. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement. The Customer agrees not to bring any legal action against ArsenalPC based on any legal theory more than one year after the date of the applicable invoice or the accrual of the cause of action.Intellectual Property Rights
Unless otherwise indicated, the Website itself and all original source code, databases, functionality, software, Website designs, audio, video, text, photographs, and graphics created by ArsenalPC for the Website (collectively, the “ArsenalPC Content”) and the trademarks, service marks, and logos created by or for ArsenalPC contained therein (the “ArsenalPC Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights. Product images, videos, specifications, descriptions, and related materials displayed on the Website for items sold are often provided by or based on materials from the original equipment manufacturers (OEMs), distributors, or suppliers. Such third-party materials, including their respective trademarks, logos, trade names, and copyrighted imagery or text (collectively, “Third-Party Content”), are the property of their respective owners. ArsenalPC uses Third-Party Content for the purpose of accurately identifying, describing, and promoting the products offered for sale. ArsenalPC does not claim ownership of such Third-Party Content unless otherwise explicitly stated. Any use of Third-Party Content by ArsenalPC is intended to be for informational, descriptive, and nominative fair use purposes, or is used with permission where applicable. Except as expressly provided in these Terms & Conditions, no part of the Website, ArsenalPC Content, ArsenalPC Marks, or Third-Party Content (beyond the scope of fair use or applicable license) may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission for ArsenalPC Content/Marks, or the permission of the respective owner for Third-Party Content. Provided that you are eligible to use the Website, you are granted a limited license to access and use the Website and to download or print a copy of any portion of the ArsenalPC Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Website and the ArsenalPC Content and Marks.Cookies
Our Website may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. For more information, please see our Privacy Policy.Digital Millennium Copyright Act (DMCA) Notice
ArsenalPC respects the intellectual property rights of others. If you believe that any material available on or through the Website infringes upon any copyright you own or control, including Third-Party Content you believe is being misused by us beyond the scope of fair use or license, please immediately notify our Designated Copyright Agent using the contact information provided below (a “Notification”). Your Notification must include substantially the following:- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Information reasonably sufficient to permit us to contact you. The preferred method is via our Contact Page; alternatively, provide a mailing address.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.